We are overwhelmed and grateful for the support from all our customers and as a result we are experiencing delays in order fulfillment. Due to manufacturing disruptions, we are also experiencing shortages on some product lines, which is resulting in further delays. We anticipate that some of our carriers may also experience delays during this time and are insuring all products delivered to give you peace of mind that you will receive your order.
We sincerely apologise in advance for any delays that may occur and any inconvenience caused. Please do not hesitate to contact our customer service team at firstname.lastname@example.org
We are proud to be the ONLY kayak and paddle store in Australia to offer Australia wide free shipping on all orders over $80, but some basic rules do apply. We literally ship everywhere, even if you see the postman once in a blue moon. We use Australia Post standard and express eParcels for most of our shipping of small parcel items.
FREE Standard Delivery – eParcel
We offer Australia wide Free Delivery for orders of $80 or more for all smaller and non-bulky items. Please note that Free Delivery does not apply for large items and kayaks. These items are covered by our home delivery plus and click and collect services. You will be advised on the product page if the item qualifies for free shipping.
Our Express delivery service is also available for in-stock items that are ordered and will be shipped out within 2 business days to over 80% of Australian addresses and Post Office boxes. For specific delivery times to your destination, please check the Dispatch and Delivery time’s section below. Please note that current delivery estimates have been pushed out due to Corona Virus impact.READ OUR FULL SHIPPING POLICY